Applications Support Plans

We offer reliable support to help you select, configure and operate your web applications & sites. Support services are offered on a fixed pricing model so you know in advance exactly how much your budget for IT support will be each month.

The affordable monthly plans below are based on a six-month commitment, renewed semi-annually.

Starter $35

Monthly

Up to 1 support request per month - one issue per request

4-hour maximum response time

Basic $100

Monthly

Up to 3 support requests per month - one issue per request

4-hour maximum response time

Pro $200

Monthly

Up to 6 support requests per month - one issue per request

4-hour maximum response time

Semi-annual review of your applications

Semi-annual review of your backup plans

Enterprise $750

Monthly

Up to 30 support requests per month - one issue per request

4-hour maximum response time

Semi-annual review of your applications

Semi-annual review of your backup plans

Annual security risk assessment

Annual review of hardware environments

We do our professional best to consistently respond to your support requests within four hours during business hours. We will do our professional best to resolve your reported incidents within three business days and get you going. If you require faster response times for higher priority requests,  please let us know.

Response Time

We do our professional best to consistently respond to your support requests within four hours during business hours. We will do our professional best to resolve your reported incidents within three business days and get you going. If you require faster response times for higher priority requests, please let us know.
Climbing up in the world? When your business grows and you need more support,  you can always upgrade to the next plan at any time and only pay the difference.

Upgrade Any Time

Climbing up in the world? When your business grows and you need more support, you can always upgrade to the next plan at any time and only pay the difference.
We will do our professional best to resolve your reported incidents within three business days and get you going. If you require faster resolution times for higher priority incidents,  please let us know.

Resolution Time

We will do our professional best to resolve your reported incidents within three business days and get you going. If you require faster resolution times for higher priority incidents, please let us know.